Privacy Policy

Privacy Policy

Introduction

Welcome to https://proof-of-study-student-status-letters.rapidvoice.net (referred to as “Proof of Study / Student Status Letters,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites that reference this Privacy Statement.
  3. We communicate with you via email, phone, text messages (SMS), or other channels, including newsletters and promotional materials.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide the requested services. These include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data needed for processing transactions, including credit card numbers (encrypted), billing addresses, and payment history.
  3. Financial Information: Any financial records or details related to our services’ pricing and billing.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can help us provide personalized experiences.
  6. Location Data: Your geographical location data, gathered when you use our location-based services (with your consent).
  7. Feedback and Reviews: Comments, suggestions, or ratings you choose to share with us.
  8. Social Media Information: If you connect our services to your social media accounts, we may collect data from those platforms (subject to their privacy policies).
  9. Product Information: Details about products or services that interest you, provided through our website or applications.

We obtain this data through direct user input, automatic logging files, and third-party sources who assist us in providing services.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide valuable analytics. We use cookies for:

  1. Strictly Necessary: Ensuring core functionalities of our website or apps, like maintaining user sessions.
  2. Preferences: Remembering your preferences and settings for a personalized experience.
  3. Analytics: Tracking aggregated data for performance measurements and site optimization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is no longer applicable, we securely delete or anonymize the data to ensure privacy.

Security Measures

We prioritize data security and implement robust measures to protect your information:

  • Employing encryption for data in transit and at rest.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from minors.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or the right to be forgotten
  • Restriction or objection to the processing of your data
  • Data portability
  • The right to withdraw consent at any time

To exercise these rights, please reach out to our privacy team at [email protected] or through postal mail to the address provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

  • Email: [email protected]
  • Postal Mail: Proof of Study / Student Status Letters, Privacy Team, [Address]